Lockly review

Updated September 29, 2026 · ShieldCue Editorial Team · Facts checked September 28, 2026

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Our verdict

Lockly suits renters and owners wanting self fitted entry gear with local storage, sold as smart lock and video doorbell gear in a self install model. Priced at $189.99 with money back cover lasting 30 days, it keeps entry upgrades direct and contained.

Key facts

Best for
Self fitted smart locks with local storage
Price
$189.99 (Source, checked September 28, 2026)
Products
Smart-lock, Video-doorbell (Source, checked September 28, 2026)
Local storage
Yes (Source, checked September 28, 2026)
Money-back period
30 days (Source, checked September 28, 2026)
Legal entity
Pin Genie Inc. (Source, checked September 28, 2026)
Headquarters
United States (Source, checked September 28, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 28, 2026)
Pricing model
Diy
Official website
lockly.com

Pros and cons

Pros

  • Keeps records on device through local storage for added control
  • Covers door needs in smart lock and video doorbell for paired entry
  • Help across email, phone and help centre for setup queries

Cons

  • Support runs on email, phone and help centre only
  • Range covers smart lock and video doorbell only
Lockly

Ready to try Lockly?

Scored 8.8 / 10 by ShieldCue.

Who it suits

  • Renters wanting self fitted locks with local storage
  • Owners pairing a smart lock with a video doorbell

Who should look elsewhere

  • Shoppers wanting alarms or smoke alarms, where SimpliSafe covers alarm, camera and video doorbell
  • Shoppers chasing very low cost parts, where Annke is priced at $19.99

The company behind it

Lockly is operated by Pin Genie Inc. based in the United States, giving a clear corporate base for warranty and privacy queries. Help is available through email, phone and help centre, which suits email based troubleshooting plus direct calls and self serve guides for lock setup and account care.

How Lockly compares

Where Lockly is available

Available
United States

Countries from the brand (Source, checked September 28, 2026)

Frequently asked questions

How much does Lockly cost?+

Lockly lists its smart lock gear at $189.99 in a self install model shown as diy. That price covers hardware for entry upgrades rather than ongoing monitoring. Check the listing for what is in the box before purchase, as bundles and finishes can affect availability.

What products does Lockly sell?+

Lockly focuses on entry gear, with its range listed as smart lock and video doorbell. That keeps the choice tight around smart locks paired with video doorbells for door focused security. Shoppers wanting alarms or cameras beyond the door will need a separate system alongside Lockly gear.

Does Lockly need professional install?+

Lockly is listed for self install through diy, so buyers fit the lock without booking an installer. The approach suits renters and owners comfortable with basic tools and app guided steps. Support through email, phone and help centre can help with fit and setup queries during install.

Does Lockly store records locally?+

Yes. Lockly notes local storage for its door gear, which keeps records on the device rather than relying on cloud plans. The setup suits buyers wanting direct control at the door within smart lock and video doorbell. Check product notes for capacity and retention for each lock and doorbell option.

What refund cover comes with Lockly?+

Lockly offers money back cover lasting 30 days, giving time to check fit, finish and app pairing after delivery. If the lock does not suit the door, buyers can use the refund terms for return steps. Review condition and timing rules on the policy page before fitting.

How can buyers get help with Lockly?+

Support is available through email, phone and help centre, covering email queries, direct calls and self serve help centre guides. That mix suits troubleshooting around fit, codes and connectivity for gear from Pin Genie Inc.. Keep order details ready when contacting the team for faster handling.

Sources

Compiled from 5 source pages, checked September 28, 2026. We did not open an account.

Not confirmed yet: Monitoring per month, Minimum contract.

Lockly

Lockly

Self fitted smart locks with local storage

8.8/10Visit