Lorex review
Updated September 30, 2026 · ShieldCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Lorex suits renters and owners who want camera based home security without monthly monitoring charges or a long contract term. Entry hardware lists at £78.99 with monitoring at £0 and a contract term of 0 months, plus local storage for self managed video.
Key facts
- Best for
- Self managed camera security without monthly charges
- Price
- £78.99 (Source, checked September 30, 2026)
- Monitoring per month
- £0 (Source, checked September 30, 2026)
- Minimum contract
- 0 months (Source, checked September 30, 2026)
- Products
- Camera, Video-doorbell (Source, checked September 30, 2026)
- Professional monitoring
- No (Source, checked September 30, 2026)
- Local storage
- Yes (Source, checked September 30, 2026)
- Money-back period
- 30 days (Source, checked September 30, 2026)
- Legal entity
- Lorex Technology UK Limited (Source, checked September 30, 2026)
- Headquarters
- Canada (Source, checked September 30, 2026)
- Founded
- 1991 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre, Community (Source, checked September 30, 2026)
- Pricing model
- Diy
- Official website
- lorextechnology.co.uk
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Monitoring at £0 keeps ongoing costs at free after hardware purchase.
- Contract term at 0 months avoids a fixed service tie and suits flexible setups.
- Local storage is included, so video stays at home without a cloud plan.
- Support covers email, chat and phone, giving phone plus chat and email choice compared with eufy.
Cons
- Range covers camera and video doorbell only, so alarm and lock buyers may look at eufy instead.
- Professional monitoring is absent, so buyers wanting staffed response should consider Annke instead.
- Entry hardware at £78.99 sits above $25.99 for eufy, which matters for tight budgets.
Who it suits
- Households wanting cameras with local storage and no monthly plan.
- Buyers avoiding fixed terms who may otherwise compare Annke.
Who should look elsewhere
- Buyers wanting staffed alarm response, who may prefer Annke for monitored style options.
- Buyers wanting alarms and locks in a single kit, who may prefer eufy for a wider device mix.
Pricing
Lorex hardware in the smart home collection is listed at Lorex hardware price £78.99. That upfront amount covers the kit purchase rather than access to a service tier. Lorex monitoring is listed at Lorex monitoring price £0, so the ongoing charge remains free after purchase. The contract term is listed at Lorex contract length 0 months, so there is no fixed service term tied to renewal. In practice, the main spend sits at purchase, while later periods carry no monthly monitoring charge and no renewal tied to a service length.
Where it sits among rivals
On contract length, Lorex sits at 1 among 29 ranked brands, which reflects the absence of a fixed service term. On monitoring charges, Lorex sits at 1 among 32 ranked brands, which reflects free self managed monitoring rather than a paid plan. On entry hardware price, Lorex sits at 26 among 44 ranked brands, which shows a higher upfront kit price than many accessory style rivals. Taken together, the profile favors low ongoing commitment with higher spend at purchase.
What it does well
The listed range covers camera and video doorbell, with emphasis on cameras and video doorbells for live view, motion alerts and entry coverage. Local storage is included, so recordings can be kept at home and reviewed without a cloud subscription. Professional monitoring is absent, so alerts go to the user rather than to a staffed centre. The result is a self managed setup where control, storage and response stay with the household rather than with a service provider.
Who runs it
Lorex trades in the UK under Lorex Technology UK Limited, with roots in CA and origins dating to 1991. The background points to a longstanding camera maker rather than a short term marketplace seller. Support covers email, chat and phone, spanning email, chat, phone, help centre and community routes. That mix gives choice between direct contact for faults and written plus peer resources for setup, placement and playback questions.
How Lorex compares
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9.2 vs 9.0
9.2 vs 9.4
Where Lorex is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does Lorex cost upfront and per month?+
Lorex hardware is listed at £78.99 for entry kits shown in the smart home collection. Monitoring is listed at £0, so there is no monthly plan charge to add. Video is kept through local storage rather than through a paid cloud tier.
Does Lorex charge a monthly monitoring fee?+
Lorex monitoring is listed at £0, which means ongoing access remains free after the hardware purchase. There is no monthly monitoring plan to renew. That structure suits buyers who prefer self managed alerts and recording.
Is there a contract term with Lorex?+
Lorex contract length is listed at 0 months, so buyers are not tied to a fixed service term. Hardware can be used without an ongoing service agreement. That setup suits renters and owners who may move or change systems.
Which product types does Lorex sell?+
Lorex covers camera and video doorbell within the listed smart home range. The lineup centers on cameras and doorbell cameras for entry and perimeter views. Buyers wanting alarms or locks may need to compare eufy or The Home Security Superstore.
How does storage and monitoring work at Lorex?+
Lorex includes local storage, so video can be kept at home without a cloud subscription. Professional monitoring is absent, so alerts are self managed rather than handled by a monitoring center. That trade suits buyers who want control without monthly charges.
What support and return cover does Lorex provide?+
Lorex support covers email, chat and phone, giving email, chat, phone, help centre and community options. Cover also includes returns within 30 days under the refund policy. That mix suits buyers who want guided setup plus written help resources.
Who operates Lorex in the UK?+
Lorex trades under Lorex Technology UK Limited and traces its background to 1991 with roots in Canada. The brand uses a diy model and sells through its smart home collection. That history suits buyers who value an established camera maker.
Sources
- lorextechnology.co.uk/collections/smart-home-security checked September 30, 2026
Backs: Minimum contract, Local storage, Pricing model, Monitoring per month, Price, Products
“No Monthly Fees Required - Lorex gives you the option for local storage”
- lorextechnology.co.uk/pages/about-lorex-technology checked September 30, 2026
Backs: Founded, Headquarters, Professional monitoring
“Founded in 1991”
- lorextechnology.co.uk/pages/contact checked September 30, 2026
Backs: Support channels
“0800.047.8594, sales@lorex.com, Chat, Get Support, Lorex Community”
- lorextechnology.co.uk/policies/refund-policy checked September 30, 2026
Backs: Money-back period
“you may return it within 30 days of delivery”
- lorextechnology.co.uk/policies/terms-of-service checked September 30, 2026
Backs: Legal entity
“Lorex Technology UK Limited is a limited company registered in England and Wales”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.