Sync.com review
Updated September 28, 2026 · ShieldCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Sync.com suits people who want private cloud storage with a free plan to try and a low entry price. The catch is storage pricing, since $144 for a terabyte each year sits above the €82.87 site median, and heavy storage buyers pay more.
Key facts
- Best for
- Private cloud storage that starts free and stays cheap for a small amount of space.
- Free storage
- 5 (Source, checked September 26, 2026)
- Price per TB per year
- $144 (Source, checked September 26, 2026)
- Zero-knowledge encryption
- Yes (Source, checked September 26, 2026)
- Jurisdiction
- CA (Source, checked September 26, 2026)
- Compliance certifications
- SOC 2 Type 1, HIPAA, GDPR, PIPEDA (Source, checked September 26, 2026)
- Legal entity
- Sync.com Inc. (Source, checked September 26, 2026)
- Headquarters
- Canada (Source, checked September 26, 2026)
- Founded
- 2011 (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 26, 2026)
- Pricing model
- Free, Budget
- Official website
- sync.com
Privacy tools
- Price from
- $4 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free plan limits
- 5 GB storage, up to 5 own devices, 3 password protected links, 3 team shared folders, 5 GB data transfer, 30-day version history (Source, checked September 26, 2026)
- Platforms
- Windows, MacOS, iOS, Android, Web (Source, checked September 26, 2026)
- Logging policy
- No third-party tracking; app usage data is not tracked, shared or sold (Source, checked September 26, 2026)
- Jurisdiction
- CA (Source, checked September 26, 2026)
- Legal entity
- Sync.com Inc. (Source, checked September 26, 2026)
- Headquarters
- Canada (Source, checked September 26, 2026)
- Founded
- 2011 (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 26, 2026)
- Pricing model
- Free, Budget
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Encryption that leaves files unreadable to the provider, backed by SOC 2 Type 1, HIPAA and GDPR.
- A free plan with 5 of storage to start on.
- Support on email, phone and help centre and apps for Windows, macOS and iOS.
- A logging policy with no third-party tracking, and app usage data that is not tracked, shared or sold.
Cons
- $144 a year for a terabyte sits above the €82.87 site median and the $119.88 listed for Apple Inc.
- The free plan holds 5, well under the 20 at MEGA and the 20 at Degoo.
- Price per terabyte ranks 24 of 31 on the site, and free storage ranks 16 of 36.
Who it suits
- People who want encrypted private storage and a free plan to try first
- Users on Windows, macOS and iOS who want the same account across desktop, mobile and web
- Small groups that need password protected links and shared team folders
Who should look elsewhere
- MEGA or Degoo, if a larger free storage allowance matters more than $144 a year per terabyte
- Apple Inc., if a lower $119.88 per terabyte per year matters more than having a free plan
How Sync.com compares
8.8 vs 9.1
8.8 vs 8.8
8.8 vs 8.5
8.8 vs 9.58.8 vs 9.4
8.8 vs 9.1
8.8 vs 9.28.8 vs 9.4
8.8 vs 9.2

8.8 vs 8.88.8 vs 9.3
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 9.4
Frequently asked questions
How much does Sync.com cost to start?+
Sync.com has a free plan, so entry cost can be nothing. Paid storage starts at $4, and a terabyte costs $144 a year. That per-terabyte figure is above the €82.87 site median, so buyers who fill a drive should weigh it before committing.
What does the free plan include?+
The free plan holds 5 of storage, a set of your own devices, a few password protected links, team shared folders, a set amount of data transfer and version history. Enough for a short trial or light backup, though a terabyte of paid storage runs at $144 a year.
Is Sync.com private and audited?+
Sync.com encrypts files so they stay unreadable to the provider, and states that there is no third-party tracking and that app usage data is not tracked, shared or sold. Its certifications and frameworks cover SOC 2 Type 1, HIPAA and GDPR, which cover how data is handled for regulated customers.
Which devices can I use Sync.com on?+
Apps cover Windows, macOS and iOS, so the same account reaches desktop, mobile and web. Support runs on email, phone and help centre, which adds a phone route alongside email and a help centre for anyone who prefers to talk to someone.
Where is Sync.com based and which laws apply?+
The service is run by Sync.com Inc., headquartered in Canada, and its terms sit under CA. The company was founded in 2011. It also holds SOC 2 Type 1, HIPAA and GDPR, which cover how data is handled for regulated customers.
How does Sync.com compare with MEGA and Degoo on free storage?+
The Sync.com free plan holds 5, while MEGA offers 20 and Degoo offers 20 of free storage. On paid storage, Sync.com charges $144 a year for a terabyte, against the $119.88 listed for Apple Inc.
Can I share files with other people on Sync.com?+
The free plan already includes password protected links and team shared folders, so a small group can share without a paid account. The same file encryption and the same apps on Windows, macOS and iOS apply for everyone in the group. Bigger groups should weigh $144 a year per terabyte.
Who does Sync.com suit?+
It suits people who want private storage with a free plan to start, plus a clear paid step at $4. Buyers needing lots of space should compare first, since $144 a year sits above the €82.87 site median, and free-storage rivals start higher at 20 and 20.
Sources
- sync.com/about checked September 26, 2026
Backs: Founded, Headquarters
“Thomas Savundra, Suhan Shan and Darius Antia founded Sync in 2011”
- sync.com/free-cloud-storage checked September 26, 2026
Backs: Free plan, Free plan limits, Free storage
“Simply the best free cloud storage - 5 GB free cloud storage space”
- sync.com/pricing-individual checked September 26, 2026
Backs: Logging policy, Pricing model, Price from, Price per TB per year
“Sync does not track, share or sell app usage data”
- sync.com/pricing checked September 26, 2026
Backs: Compliance certifications, Support channels
“SOC 2 Type 1 compliance built-in; HIPAA compliance; GDPR compliance; PIPEDA compliance”
- sync.com/secure-cloud-storage checked September 26, 2026
Backs: Zero-knowledge encryption
“Sync includes end-to-end encryption and zero-knowledge authentication features designed to help protect your data from unauthorized access in the cloud.”
- sync.com/terms checked September 26, 2026
Backs: Jurisdiction, Legal entity
“You further agree and acknowledge that the laws of the Province of Ontario and the federal laws of Canada applicable therein will govern these Terms”
- www10.sync.com/install checked September 26, 2026
Backs: Platforms
“Windows ... Mac ... iOS (iPhone and iPad) ... Android (Android phones and tablets)”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Sync.com
Private cloud storage that starts free and stays cheap for a small amount of space.