Intelius review
Updated September 28, 2026 · ShieldCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Intelius suits people who want a free search to start and several ways to reach support once they pay for a subscription, holding an overall score of 10. It is the wrong pick for tenant or applicant screening, because it is not FCRA compliant.
Key facts
- Best for
- Readers who want a free lookup first, then a subscription with several support routes.
- Subscription price
- $0.95 to $34.95 (Source, checked September 26, 2026)
- FCRA compliant
- No (Source, checked September 26, 2026)
- Free search
- Yes (Source, checked September 26, 2026)
- Record opt-out
- Yes (Source, checked September 26, 2026)
- Legal entity
- Intelius LLC (Source, checked September 26, 2026)
- Support channels
- Help-centre, Phone, Chat, Email (Source, checked September 26, 2026)
- Official website
- intelius.com
Pros and cons
Pros
- A free search is included, so the basics can be checked before paying anything.
- Support covers help centre, phone and chat, so there is more than one route to reach help.
- The low end of $0.95 to $34.95 sits below the $24.99 listed by PeopleLooker.
- A record opt-out is available, so people named in results can ask to be removed.
- Its rank on subscription price is 1 among 11 brands compared.
Cons
- Intelius is not FCRA compliant, so it cannot back a tenant or applicant screening decision.
- The top of $0.95 to $34.95 runs above the $24.99 PeopleLooker charges, so the ceiling is not the cheapest in the group.
- A record opt-out does not lower the subscription, which still runs $0.95 to $34.95, so it is a privacy step rather than a saving.
Ready to try Intelius?
Scored 9.6 / 10 by ShieldCue.
Who it suits
- Readers who want to check the basics at no cost before choosing a paid search.
- People who value several support routes, since help centre, phone and chat are offered.
- Anyone who wants to enter a subscription at the low end of $0.95 to $34.95.
Who should look elsewhere
- Landlords and employers screening tenants or applicants, because Intelius is not FCRA compliant and TransUnion SmartMove is.
- Readers who want a named figure instead of a band, since PeopleLooker lists $24.99.
FCRA and opting out
Intelius is not FCRA compliant, which rules it out where a report has to support a tenant or applicant decision. The service does offer a record opt-out, so people who appear in the results can ask to be taken out. Keep the two apart: the opt-out protects the person named, and the compliance label governs how a report may be used.
Plans and renewals
Intelius runs a free search, so a quick check costs nothing before you decide on a paid report. Paid access sits on a subscription, and the published fees run $0.95 to $34.95. That band is the only Intelius price figure, so read it as the level to check at entry and again at renewal rather than as two separate prices. The spread inside it makes the level you pick matter more than the brand.
The company behind it
Intelius is run by Intelius LLC, the name behind the search product and its billing. Support for that company runs on help centre, phone and chat, so help is reachable by more than one route. That matters on a people search, where an empty result can mean a missing record, a spelling variation or a search term that was too narrow.
How Intelius compares
9.6 vs 9.1
9.6 vs 8.8
9.6 vs 8.5
9.6 vs 9.5
9.6 vs 9.4
9.6 vs 9.1
9.6 vs 9.2
9.6 vs 9.4
9.6 vs 9.2
9.6 vs 8.8
9.6 vs 9.3
9.6 vs 9.0
9.6 vs 9.0
9.6 vs 9.4
Frequently asked questions
How much does Intelius cost?+
Intelius includes a free search, and paid access is billed on a subscription with fees running $0.95 to $34.95. Treat that band as the level to check both when a plan starts and when it renews, since the published figure is a range rather than a named plan price.
Is Intelius FCRA compliant?+
It is not. Intelius is not FCRA compliant, so it should not sit behind a report that supports a tenant or applicant decision. Only 37.5% of the services in this group carry that label, and TransUnion SmartMove is one of them.
Can I run a search on Intelius for free?+
Yes, a free search is available, which is enough for a quick check before paying. Deeper work still runs on a subscription with fees of $0.95 to $34.95, so the free option suits a starting point rather than the whole service.
How do I get my name removed from Intelius results?+
Intelius offers a record opt-out, so you can ask to be taken out of the results. That sits apart from the search product itself, since the subscription at $0.95 to $34.95 still returns whatever it finds and the opt-out does not change the fee.
How do I reach Intelius support?+
Support runs on help centre, phone and chat, so there is more than one route to reach a person, including a help centre. That matters when a search returns nothing and you need to know whether the record is missing or the search terms were too narrow.
Who runs Intelius?+
The service is operated by Intelius LLC, the name to look for on billing statements and in the terms. Support for that company runs on help centre, phone and chat, so the same routes cover a question about the bill as well as a question about a search.
Is Intelius cheaper than PeopleLooker?+
It depends where in the band you sit. Intelius publishes fees of $0.95 to $34.95, while PeopleLooker lists $24.99. The low end of the Intelius band sits below that figure and the top sits above it, so the comparison settles once you know which level you need.
What should I check before an Intelius subscription renews?+
Check the level you are on, because the published band of $0.95 to $34.95 covers several price points rather than one. If screening a tenant or applicant is part of the job, settle the compliance question first, since Intelius is not FCRA compliant and TransUnion SmartMove is.
Sources
- intelius.com checked September 26, 2026
Backs: Free search
“Enter a Name Below to Get Started Now”
- intelius.com/contact checked September 26, 2026
Backs: FCRA compliant, Record opt-out, Support channels
“Intelius does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA)”
- intelius.com/help/intelius-billing checked September 26, 2026
Backs: Subscription price
“pricing of Intelius subscriptions, ranging from $.95 for a 5-day trial to $34.95 per month”
- intelius.com/terms-of-use checked September 26, 2026
Backs: Legal entity
“the legally binding agreement between you and Intelius LLC, owner of Intelius”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Report price.
Related by the facts
Intelius
Readers who want a free lookup first, then a subscription with several support routes.