Icedrive review
Updated September 28, 2026 · ShieldCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Icedrive suits people who want private cloud storage with encryption the provider states it cannot read, plus a small free tier, and who are happy to reach support by email or the help centre. The budget plan starts at €99, and per terabyte per year the price runs €22.25 to €29.50.
Key facts
- Best for
- Private cloud storage on a small budget, with encryption the provider cannot read and a free tier.
- Free storage
- 10 (Source, checked September 26, 2026)
- Price per TB per year
- €22.25 to €29.50 (Source, checked September 26, 2026)
- Zero-knowledge encryption
- Yes (Source, checked September 26, 2026)
- Jurisdiction
- GI (Source, checked September 26, 2026)
- Compliance certifications
- GDPR, UK GDPR, ISO 27001 (Source, checked September 26, 2026)
- Legal entity
- Ice Privacy LTD (Source, checked September 26, 2026)
- Headquarters
- Gibraltar (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Pricing model
- Free, Budget
- Official website
- icedrive.net
Privacy tools
- Price from
- €99 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free plan limits
- 10 GB storage quota, 3 sync devices, no user-to-user sharing, no file versions (Source, checked September 26, 2026)
- Platforms
- Desktop and laptop, Mobile and tablet, Web app, iOS, Android (Source, checked September 26, 2026)
- Logging policy
- No third-party tracking or analytics software; cookies used only to personalise the account experience, not for advertising or marketing (Source, checked September 26, 2026)
- Jurisdiction
- GI (Source, checked September 26, 2026)
- Legal entity
- Ice Privacy LTD (Source, checked September 26, 2026)
- Headquarters
- Gibraltar (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Pricing model
- Free, Budget
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- LinkedInXyoutube.com
Pros and cons
Pros
- Encryption the provider states it cannot read is on offer, so files stay private from the service itself.
- The free tier gives 10 of storage, more than the 5 free storage at Apple.
- Compliance is listed as GDPR, UK GDPR and ISO 27001, a short set of standards you can check in a moment.
Cons
- The free plan limits rule out user-to-user sharing and file versions, so a folder you want to open with someone else needs a paid plan.
- Support runs on email, help centre and community only, with no live chat or phone line in that list.
- The free allowance of 10 trails the 20 at MEGA and the 20 at Degoo.
- The budget plan's entry price of €99 sits above the €3.17 typical across the providers compared here.
Who it suits
- People who want private storage for their own files and no shared folders, and who accept a smaller free allowance than the 20 at MEGA in exchange for encryption the provider states it cannot read.
- Readers who want a short compliance list, GDPR, UK GDPR and ISO 27001, and who are not shopping mainly on the size of the free bucket that Degoo offers at 20.
- People who sign in from a laptop, a phone or tablet and the web, since Icedrive runs on Desktop and laptop, Mobile and tablet and Web app, and who would rather weigh encryption than the extra free capacity at MEGA or Degoo.
Who should look elsewhere
- People who need to share folders with other users, since the free plan limits rule out user-to-user sharing, and who can take the larger free allowance at MEGA or Degoo instead, 20 and 20.
- Anyone who wants live chat or phone help, since support runs on email, help centre and community only, while chat reaches 34.4% of the providers compared on this page.
Privacy and jurisdiction
Icedrive states that encryption is offered in a form the provider says it cannot read, so your files are not opened by the service. Its privacy policy also rules out third-party tracking and analytics software, and limits cookies to personalizing your account rather than for advertising or marketing. The jurisdiction that governs your account is GI, so a contract question is answered under a single legal system.
Where it sits among rivals
Ranked against the brands compared here, Icedrive sits in the middle of the field rather than at either end. On free storage it ranks 8 of 36 brands, so the free allowance is competitive without being the largest on the page. On price per terabyte per year it ranks 6 of 31, which puts it nearer the cheaper end of the storage comparison than the expensive end.
Free plan and trial
Icedrive does offer a free plan, so you can try encrypted storage before paying anything. The free plan limits set the storage quota at 10, cap how many devices sync at the same time, and rule out user-to-user sharing and file versions. In practice the free tier works as a private holding space for your own files rather than a place to collaborate.
Who runs it
The service is run by Ice Privacy LTD, headquartered in Gibraltar. Support runs on email, help centre and community, which means questions go through email or the help centre, with a community forum for anything else. There is no live chat or phone line in that list, so anything urgent has to go through email and wait for a written reply.
How Icedrive compares
9.3 vs 9.1
9.3 vs 8.8
9.3 vs 8.5
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.1
9.3 vs 9.2
9.3 vs 9.4
9.3 vs 9.2
9.3 vs 8.8
9.3 vs 9.3
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.4
Frequently asked questions
What does Icedrive cost at entry?+
You can start on the free plan and move to the budget plan, which starts at €99. On that plan, fees per terabyte per year run €22.25 to €29.50, well under the €82.87 across the storage providers compared here. The entry figure is what to watch at checkout, and the per terabyte figure is what matters as your library grows.
What does the free plan let you do?+
Icedrive does have a free plan. It gives you 10 of storage, and the free plan limits cap how many devices sync at once, rule out user-to-user sharing and leave out file versions. It works as a private holding space for your own documents rather than a place to work on files with other people.
Can Icedrive read the files I store?+
Icedrive states that the encryption is of a kind the provider cannot read, so files stay locked to your side. The privacy policy also rules out third-party tracking and analytics software, and keeps cookies to personalizing your account rather than advertising or marketing. The standards listed on the plans page are GDPR, UK GDPR and ISO 27001.
Which country's law applies to my account?+
The jurisdiction named in the terms is GI, and the headquarters sit in the same place, GI. Data protection is covered by the certifications listed on the plans page, GDPR, UK GDPR and ISO 27001, so you can check which rules the company works to before you upload anything important.
Which devices and apps can I use Icedrive on?+
Icedrive runs on Desktop and laptop, Mobile and tablet and Web app, so a single account covers your laptop, your phone or tablet and the web app at the same time. The free plan limits cap how many devices sync at once, so it is worth checking that cap before you sign in everywhere and expect every copy to stay in step.
How do I get help from Icedrive?+
Support runs on email, help centre and community, so email and the help centre carry most questions, with a community forum for the rest. Live chat is not in that list, which is the part to plan around if you want an answer the same day rather than a written reply.
Who runs Icedrive?+
The service is run by Ice Privacy LTD, headquartered in Gibraltar, and the jurisdiction in the terms matches, GI. The same operator handles the plans page and the support channels, so the contract you accept and the product you sign up for sit with a single named company.
How does Icedrive's free storage compare with other brands?+
Icedrive's free tier gives 10. That is more than the 5 free storage at Apple, and less than the 20 at MEGA and the 20 at Degoo. If your free needs are modest but not tiny, Icedrive clears the Apple figure without asking you to pay first.
Sources
- icedrive.net checked September 26, 2026
Backs: Free plan
“Create an account now and get a massive 10GB Free Storage”
- icedrive.net/apps/mobile-tablet checked September 26, 2026
Backs: Platforms
“Icedrive for Mobile & Tablet”
- icedrive.net/contact checked September 26, 2026
Backs: Support channels
“Support Center /help ... Open Ticket /support/open-ticket ... Mail us below”
- icedrive.net/encrypted-cloud-storage checked September 26, 2026
Backs: Zero-knowledge encryption
“zero-knowledge means that you, and only you, are the only individual that can view and decrypt your data - Not even us”
- icedrive.net/legal/privacy-policy checked September 26, 2026
Backs: Logging policy
“Icedrive strictly does not use third party tracking or analytics software.”
- icedrive.net/legal/terms-of-service checked September 26, 2026
Backs: Headquarters, Jurisdiction, Legal entity
“The Services are controlled and offered by ICE PRIVACY LTD from its facilities in Gibraltar.”
- icedrive.net/plans checked September 26, 2026
Backs: Compliance certifications, Free plan limits, Free storage, Pricing model, Price from, Price per TB per year
“GDPR & UK GDPR Compliant / ISO 27001-certified, Tier III+ data centers”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Icedrive
Private cloud storage on a small budget, with encryption the provider cannot read and a free tier.