Carbonite Safe review
Updated October 12, 2026 · ShieldCue Editorial Team
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Our verdict
Carbonite Safe differs from capped backup tools by offering unlimited cloud backup space for households and small offices. It suits users who want automatic protection, 256-bit encryption in transit and at rest, plus 1-click restoration and business options supporting HIPAA, FERPA and GLBA needs.
Key facts
- Best for
- Home users wanting unlimited automatic encrypted backups
- Zero-knowledge encryption
- No (Source, checked September 26, 2026)
- Jurisdiction
- US (Source, checked September 26, 2026)
- Compliance certifications
- HIPAA, FERPA, GLBA (Source, checked September 26, 2026)
- Legal entity
- Carbonite, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2005 to 2006 (Source, checked September 26, 2026)
- Support channels
- Help-centre, Phone (Source, checked September 26, 2026)
- Official website
- carbonite.com
Apps and profiles
Pros and cons
Pros
- Provides unlimited cloud backup space for growing file collections.
- Runs automatic backups that keep personal files protected without manual effort.
- Secures files with 256-bit encryption during transmission and storage.
- Restores files with 1-click recovery plus courier delivery of recovered files.
Cons
- Covers one computer plus one external hard drive on the entry option.
- Runs only on Windows 7 or newer and OS X 10.10 or newer systems.
- Reserves server backup and managed backup policies for professional solutions.
Who it suits
- Home users with expanding personal archives
- Small businesses managing compliance and server backups
Who should look elsewhere
- People seeking device coverage beyond stated computer limits
- Users on unsupported operating systems
How Carbonite Safe compares
Where Carbonite Safe is available
- Available
- France, Germany, Italy, Netherlands, United Kingdom, United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Carbonite Safe sell?+
Carbonite Safe sells automatic cloud backup storage for home and business use. It protects documents, photos, music and videos, and it supports one external hard drive on the entry option. Higher options add video backup and courier delivery of recovered files.
Does Carbonite Safe include unlimited backup space?+
Carbonite Safe provides unlimited cloud backup space for important files that grow over time. Unlimited space removes concern about running out of room during automatic backups for households. The service keeps protection running without manual file selection or storage management.
How does Carbonite Safe protect files?+
Carbonite Safe secures files with 256-bit encryption during transmission and storage. Encryption applies while files travel to the secure cloud and while they rest there. Automatic backup keeps material protected without repeated manual action each day.
How does file restoration work?+
Carbonite Safe allows instant access and recovery through 1-click file restoration. Restoration helps after a virus or malware infection and supports moves to a replacement computer. Courier delivery of recovered files remains available in selected options.
Which business needs does Carbonite Safe support?+
Carbonite Safe offers professional solutions for small businesses with compliance needs. Those solutions support HIPAA, FERPA and GLBA needs alongside server backup. Managed backup policies help organize centralized protection across business devices in one workflow.
Sources
- carbonite.com checked September 26, 2026
Backs: Compliance certifications
“professional solutions that support your compliance needs (HIPAA, FERPA, GLBA)”
- carbonite.com/customer-support checked September 26, 2026
Backs: Support channels
“Reach out to support for assistance with Carbonite Safe or Carbonite Safe Server Backup, or explore the Knowledge Base for helpful articles.”
- carbonite.com/terms-of-use/website checked September 26, 2026
Backs: Jurisdiction, Legal entity
“The Terms are governed by the laws of the state of Delaware in the United States”
- en.wikipedia.org/wiki/Carbonite_(online_backup) checked September 26, 2026
Backs: Founded, Headquarters, Zero-knowledge encryption
“Founded February 23, 2006 ... CEO David Friend and CTO Jeff Flowers founded Carbonite in 2005”
Compiled from 4 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Free storage, Price per TB per year.