ULTRALOQ Store review
Updated September 30, 2026 · ShieldCue Editorial Team · Facts checked September 30, 2026
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Our verdict
ULTRALOQ Store suits people who want a self-installed smart lock and no ongoing fees, and it sits at the low end for monthly monitoring at $0 with 0 months contract months. Buyers wanting a full alarm system or professional monitoring should look elsewhere.
Key facts
- Best for
- A smart lock bought outright with no monthly subscription attached.
- Price
- $139.99 (Source, checked September 30, 2026)
- Monitoring per month
- $0 (Source, checked September 30, 2026)
- Minimum contract
- 0 months (Source, checked September 30, 2026)
- Products
- Smart-lock (Source, checked September 30, 2026)
- Professional monitoring
- No (Source, checked September 30, 2026)
- Money-back period
- 60 days (Source, checked September 30, 2026)
- Legal entity
- Xthings Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2013 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 30, 2026)
- Pricing model
- Diy
- Official website
- ultraloq.com
Apps and profiles
- Elsewhere
- X
Pros and cons
Pros
- Monitoring costs nothing at $0, so the lock keeps working without a subscription
- No contract at 0 months, so there is nothing to cancel or renew
- A one-off purchase of $139.99 rather than a recurring plan, with a 60 day money back window
- Support runs on email, phone and help centre for people who want more than email
- Self installation is the stated model, so no installer has to be booked
Cons
- The catalogue is limited to smart lock and does not cover cameras or full alarm kits
- Professional monitoring is not offered, so there is no response service for anyone who wants one
- The hardware price of $139.99 is higher than the listed entry prices of $13.95 and $19.99
Who it suits
- Homeowners who want a smart lock and want to avoid any recurring charge
- Renters or flat owners adding a lock to a single door first
- People who prefer buying hardware outright to paying a subscription
Who should look elsewhere
- People who want cameras or a full alarm kit, where eufy lists $25.99 and covers a wider range
- Shoppers who need professional monitoring rather than self-installed equipment
- Buyers chasing the lowest entry price, where $13.95 sits below $139.99
Where it sits among rivals
On the three measures readers weigh hardest, the store sits at one end of the range. It ranks 1 of 32 brands for monitoring monthly, and 1 of 29 for contract months, so nothing recurs after the purchase. Price is the outlier: it ranks 33 of 44 brands, the highest entry figure in this group. Put plainly, the store is not the cheapest way in; it is one of the few where the sticker price is the whole price. The monitoring figure of $0 sits below the site median of €8.73, and the contract figure of 0 months matches the site median of 0. For a buyer who plans ahead, that combination means the cost stops at the till and does not reappear on a statement later.
What it does well
The store sells smart lock and nothing else, which keeps the choice simple. Buyers are choosing a lock rather than a bundled system, and the range is not padded with cameras, sensors or hub subscriptions. The second point worth weighing is what is not here: professional monitoring is not offered. That is a deliberate trade for a product aimed at people who run their own home rather than people who want a response centre watching for them. The fit is a single front or back door, a self installation, and no ongoing service. It suits households adding one lock, or a renter improving a flat, and it does not attempt to cover a whole property. Anyone expecting a camera feed or an alarm panel alongside the lock will find neither in the smart lock range.
Pricing
The hardware is sold at $139.99 as a single purchase, and that outlay is the entire cost. The contract is 0 months, so there is no minimum term and nothing to renew. Monitoring then runs at $0, so the lock does not attract a recurring charge after purchase. Buyers comparing entry prices should read the hardware figure against the alternatives: $13.95 at The Home Security Superstore and $19.99 at Annke both start lower, while $25.99 at eufy starts higher and comes with a broader set of products. The 60 day money back window is the counterweight to a higher ticket: the lock can be returned if it does not suit the door. Because the total is paid once, there is no renewal price to negotiate, and long term budgeting stays simple.
Who runs it
The store is operated by Xthings Inc., a US company headquartered in the United States, and it has traded since 2013. That length of trading matters for hardware, where buyers tend to stay with one brand for another door or a replacement, and for the warranty that follows a purchase at $139.99. Support runs on email, phone and help centre, giving a direct route as well as self-service material for setup and troubleshooting. There are no licence entries to weigh, so the assessment rests on the company behind the store and the way it is structured: a narrow product line, no contract, and no service subscription attached to the lock.
How ULTRALOQ Store compares
9.0 vs 9.1
9.0 vs 8.8
9.0 vs 8.5
9.0 vs 9.5
9.0 vs 9.4
9.0 vs 9.1
9.0 vs 9.2
9.0 vs 9.4
9.0 vs 9.2
9.0 vs 8.8
9.0 vs 9.3
9.0 vs 9.0
9.0 vs 9.0
9.0 vs 9.4
Where ULTRALOQ Store is available
- Available
- Australia, Canada, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does the ULTRALOQ Store actually sell?+
It sells smart lock and the range is limited to that single product type. There are no cameras, alarm panels or hub subscriptions in the catalogue. The store is built for one job: putting a smart lock on one door.
Is there a subscription or monthly fee?+
Monitoring runs at $0, so no recurring charge is attached to the lock. You pay for the hardware at $139.99 and that is the whole outlay. The contract length is 0 months, meaning there is nothing to renew later.
How much does the hardware cost up front?+
The purchase price is $139.99 as a one-off payment. Because the contract is 0 months and monitoring is $0, there is no renewal price to plan for. The 60 day money back window gives room to return it if the fit is wrong.
Does ULTRALOQ Store offer professional monitoring?+
Professional monitoring is not offered. The product is a self installed lock rather than an alarm system with a response centre behind it. Buyers who want a monitoring service should compare providers that include it, alongside the product types each one carries.
Who runs the store and where are they based?+
The store is operated by Xthings Inc., headquartered in the United States, and it has been trading since 2013. That is a useful signal when buying hardware you may want to repeat on another door or replace later.
How do I get help if the lock will not set up?+
Support runs on email, phone and help centre, so you can reach the company by phone or email as well as work through the help centre or community. That gives a direct route if setup stalls, which matters most for a self installed product.
How does the entry price compare with other stores?+
The hardware price of $139.99 is the higher of the entry figures in this group. $13.95 at The Home Security Superstore and $19.99 at Annke both start lower, while $25.99 at eufy starts higher and covers a wider range of products.
Is this a good fit for a rented flat?+
Yes, because the purchase is a single payment of $139.99 with 0 months contract months and monitoring at $0. There is no subscription to cancel when you move, and the product type on offer, smart lock, suits a single front door.
Sources
- ultraloq.com checked September 30, 2026
Backs: Headquarters, Legal entity, Pricing model, Money-back period, Price, Products
“1M+ U.S. Customers ... QUESTIONS: 1 (844) 439-8832 (MON-FRI 7AM TO 6PM PST)”
- ultraloq.com/pages/ultraloq-air checked September 30, 2026
Backs: Minimum contract, Monitoring per month, Professional monitoring
“Now ULTRALOQ Air platform is a free version ... The subscription version will not be released in the short term.”
- ultraloq.com/pages/ultraloq-partner-program checked September 30, 2026
Backs: Founded
“ULTRALOQ has served millions of households worldwide over the past 13 years, since 2013”
- ultraloq.com/policies/terms-of-service checked September 30, 2026
Backs: Support channels
“Questions about the Terms of Service should be sent to us at support@ultraloq.com; QUESTIONS: 1 (844) 439-8832 (MON-FRI 7AM TO 6PM PST); Check out our Community”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.
ULTRALOQ Store
A smart lock bought outright with no monthly subscription attached.