Nuki review
Updated September 29, 2026 · ShieldCue Editorial Team · Facts checked September 28, 2026
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Our verdict
Nuki suits renters and owners who want self managed keyless entry for a door, with control over codes and access staying in your hands each day. Returns are accepted within 30, which gives you time after delivery to confirm fit, function and comfort with daily use.
Key facts
- Best for
- Self managed keyless entry with no monitoring fee
- Price
- €149 (Source, checked September 28, 2026)
- Monitoring per month
- €0 (Source, checked September 28, 2026)
- Minimum contract
- 0 months (Source, checked September 28, 2026)
- Products
- Smart-lock (Source, checked September 28, 2026)
- Professional monitoring
- No (Source, checked September 28, 2026)
- Money-back period
- 30 days (Source, checked September 28, 2026)
- Legal entity
- Nuki Home Solutions GmbH (Source, checked September 28, 2026)
- Headquarters
- Austria (Source, checked September 28, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 28, 2026)
- Pricing model
- Diy
- Official website
- nuki.io
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- TrustpilotLinkedInyoutube.com
Pros and cons
Pros
- Monitoring at €0 keeps running costs down for basic lock use
- Contract length of 0 leaves you able to move or change setup without exit terms
Cons
- Range centres on smart lock, so shoppers wanting cameras or alarms will need another provider
- Professional monitoring is no, so alerts and response stay with you rather than a monitoring centre
Who it suits
- Renters wanting keyless entry without a contract, unlike SimpliSafe alarm bundles
- Owners focused on door access only, rather than The Home Security Superstore broad kits
Who should look elsewhere
- Homes wanting monitored response and cameras, where SimpliSafe fits better with alarm and camera coverage
- Shoppers wanting very low hardware spend, where Annke lists at $19.99 for camera led options
Core features
Nuki focuses on door access, with its range built around smart lock for self installed use in your home. Professional monitoring is no, so there is no call centre watching events or dispatching help on your behalf. You manage codes, access and daily control yourself, which suits shoppers who want a lock upgrade rather than a full alarm and camera system.
How Nuki compares
8.9 vs 9.1
8.9 vs 8.8
8.9 vs 8.5
8.9 vs 9.58.9 vs 9.4
8.9 vs 9.1
8.9 vs 9.28.9 vs 9.4
8.9 vs 9.2

8.9 vs 8.88.9 vs 9.3
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.4
Frequently asked questions
What does Nuki charge for its smart lock hardware?+
Smart Lock Go lists at €149, which covers the lock hardware for self installed use at your door. There is no separate plan tier described for this setup, so you can compare that upfront amount against alarm or camera kits before you decide which setup fits your home.
Does Nuki charge a monthly monitoring fee?+
Monitoring is listed at €0, so there is no ongoing fee for basic use of the lock. That structure suits shoppers who want to avoid a subscription, though Professional monitoring is no, so detection and response remain under your control at all times.
Does Nuki require a service contract?+
Contract length is listed as 0, which means there is no minimum term tied to the lock. You can keep, move or replace the device without exit terms, a useful contrast with monitored alarm services that tie service to a fixed term.
What return time does Nuki allow?+
Returns are accepted within 30, giving you time after delivery to check fit and function at your door. Contact support via email, phone and help centre for help with return steps if the lock does not suit your door.
How can you get help with Nuki setup and use?+
Support is offered through email, phone and help centre, covering email, phone and help centre help for setup and daily use. That mix lets you read guidance on your own or speak with a team member when door fit, codes or access questions need direct advice.
How does Nuki scope compare with SimpliSafe?+
Nuki focuses on smart lock, while SimpliSafe covers alarm, camera and video doorbell across alarms, cameras and related devices. Choose Nuki when door access is the priority, and look at SimpliSafe when you want broader coverage with detection across rooms and entry points.
Sources
- nuki.io checked September 28, 2026
Backs: Monitoring per month, Professional monitoring
“Manage all Nuki devices in the free Nuki App”
- nuki.io/en/legal/company-details checked September 28, 2026
Backs: Headquarters, Legal entity, Support channels
“8010 Graz, Austria”
- nuki.io/en/products/smart-lock-go checked September 28, 2026
Backs: Minimum contract, Pricing model, Price, Products
“Enable Remote Access with a one time purchase”
- nuki.io/en/support-and-contact/shipping-and-returns/returns checked September 28, 2026
Backs: Money-back period
“we allow a total return period of 30 days”
Compiled from 4 source pages, checked September 28, 2026. We did not open an account.