JOOAN review
Updated September 29, 2026 · ShieldCue Editorial Team · Facts checked September 28, 2026
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Our verdict
JOOAN suits renters and homeowners who want do it yourself cover through camera and video doorbell with self setup and flexible placement indoors or outdoors. The indoor outdoor security camera lists at $13.99 with support through email, phone and help centre and a return window of 30 for cautious buyers.
Key facts
- Best for
- Renters and owners seeking low cost do it yourself cameras and doorbells
- Price
- $13.99 (Source, checked September 28, 2026)
- Products
- Camera, Video-doorbell (Source, checked September 28, 2026)
- Money-back period
- 30 days (Source, checked September 28, 2026)
- Legal entity
- HK RUIXUN INTELLIGENT TECH CO., LIMITED (Source, checked September 28, 2026)
- Founded
- 2010 (Source, checked September 28, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 28, 2026)
- Pricing model
- Diy
- Official website
- jooancam.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- LinkedInXyoutube.com
Pros and cons
Pros
- Featured camera lists at $13.99 for low entry hardware spend
- Focused video range through camera and video doorbell for doors and rooms
- Help routes through email, phone and help centre cover email, phone and help centre
- Return window of 30 gives time to assess fit at home
Cons
- Range covers camera and video doorbell only, so alarm or smoke alarm shoppers will need to look elsewhere
- Support runs on email, phone and help centre only, so live chat shoppers will need another option
- Do it yourself setup under diy means no installer visit for placement or pairing
Who it suits
- Renters wanting cameras without installer visits may prefer JOOAN over SimpliSafe for video led cover
- Shoppers comparing low hardware prices may prefer JOOAN at $13.99 over Annke at $19.99
- Doorbell and camera shoppers may prefer JOOAN over The Home Security Superstore for a focused video range
Who should look elsewhere
- Shoppers wanting alarms plus cameras may prefer SimpliSafe because its range includes alarm, camera and video doorbell
- Shoppers wanting very broad device choice may prefer The Home Security Superstore with hardware at $13.95
- Shoppers comparing camera prices alone may consider Annke at $19.99 before deciding
Who runs it
JOOAN is operated by HK RUIXUN INTELLIGENT TECH CO., LIMITED and traces its start to 2010, which places it among longer running camera makers in this comparison. The setup is listed as diy, so buyers handle placement and pairing themselves rather than booking install visits. Help is available through email, phone and help centre, giving email, phone and help centre routes for setup or returns queries.
How JOOAN compares
9.4 vs 9.1
9.4 vs 8.8
9.4 vs 8.5
9.4 vs 9.5
9.4 vs 9.4
9.4 vs 9.1
9.4 vs 9.2
9.4 vs 9.4
9.4 vs 9.2
9.4 vs 8.8
9.4 vs 9.3
9.4 vs 9.0
9.4 vs 9.0
9.4 vs 9.4
Where JOOAN is available
- Available
- United States
Countries from the brand (Source, checked September 28, 2026)
Frequently asked questions
What types of home security products does JOOAN sell?+
JOOAN focuses on camera and video doorbell, covering cameras and video doorbells for entry areas and indoor or outdoor placement. The range suits video led cover rather than full alarm kits. Shoppers who also want alarms or smoke alarms may need to compare SimpliSafe or other wider ranges.
How much does JOOAN hardware cost?+
The featured indoor outdoor security camera lists at $13.99, which keeps entry spend modest for shoppers starting with a camera. Pricing is for hardware, with no monitoring fee stated in the available facts. Compare the figure with Annke at $19.99 before choosing.
Is JOOAN a do it yourself system?+
JOOAN is listed as diy, so buyers handle mounting, pairing and app setup themselves. That approach suits confident shoppers who prefer to arrange placement around doors and rooms. Shoppers who want installer help may prefer a full service alarm brand instead.
How can buyers contact JOOAN support?+
Support is offered through email, phone and help centre, giving email, phone and help centre routes for setup, use and returns queries. The mix suits shoppers who are comfortable with written guides plus phone help when needed. Live chat is not listed among the stated routes.
Does JOOAN offer a money back period?+
JOOAN allows returns within a window of 30, which gives time to check fit, image quality and placement at home. Keep packaging and order details until the trial period ends. Contact support through email, phone and help centre for return steps.
Who runs JOOAN and how long has it operated?+
JOOAN is operated by HK RUIXUN INTELLIGENT TECH CO., LIMITED and dates its start to 2010, showing a longer trading history in cameras and related hardware. That background helps shoppers judging continuity and support availability. Company details remain relevant when comparing smaller camera makers.
Sources
- shop.jooancam.com/pages/about-us checked September 28, 2026
Backs: Pricing model
“simple setup”
- shop.jooancam.com/pages/jooan-faqs checked September 28, 2026
Backs: Money-back period, Support channels
“We offer a 30-day money-back guarantee.”
- shop.jooancam.com/policies/refund-policy checked September 28, 2026
Backs: Legal entity
“Website Operator: HK RUIXUN INTELLIGENT TECH CO., LIMITED”
- shop.jooancam.com/products/jooan-indoor-outdoor-security-... checked September 28, 2026
Backs: Price
“$13.99”
- jooancam.com/en/partner checked September 28, 2026
Backs: Founded
“JOOAN Founded”
- jooancam.com/en/products checked September 28, 2026
Backs: Products
“Indoor Camera Outdoor Camera Solar & Battery Camera Video Doorbell”
Compiled from 6 source pages, checked September 28, 2026. We did not open an account.
Not confirmed yet: Monitoring per month, Minimum contract.