Sync.com Inc. review
Updated September 28, 2026 · ShieldCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Sync is a low-cost encrypted storage pick for business users who want stated privacy guarantees and published audit evidence rather than a long feature list. Entry pricing starts at $4 a month, but the renewal figure of $12 is where the real cost lands.
Key facts
- Best for
- Business users who want private file storage with audit evidence and a low entry price.
- Monthly price
- $4 (Source, checked September 26, 2026)
- Long-term plan price
- $3.50 (Source, checked September 26, 2026)
- Devices
- 5 (Source, checked September 26, 2026)
- No-logs audit
- SOC 2 Type 1 / SOC 2 certified and SOC 3 report published, audit by an independent third party; auditor name and audit year absent from the page (Source, checked September 26, 2026)
- Renewal price
- $12 (Source, checked September 26, 2026)
- Money-back period
- 30 days (Source, checked September 26, 2026)
- Jurisdiction
- CA (Source, checked September 26, 2026)
- Platforms
- Windows, MacOS, iOS, Android, Web (Source, checked September 26, 2026)
- Owner
- Founders Thomas Savundra, Suhan Shan and Darius Antia (Source, checked September 26, 2026)
- Longest plan (months)
- 12 months (Source, checked September 26, 2026)
- Legal entity
- Sync.com Inc. (Source, checked September 26, 2026)
- Headquarters
- Canada (Source, checked September 26, 2026)
- Founded
- 2011 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Phone (Source, checked September 26, 2026)
- Audience
- Business
- Pricing model
- Free, Budget
- Official website
- sync.com
Encrypted storage
- Free storage
- 5 (Source, checked September 26, 2026)
- Price per TB per year
- $144 (Source, checked September 26, 2026)
- Zero-knowledge encryption
- Yes (Source, checked September 26, 2026)
- Jurisdiction
- CA (Source, checked September 26, 2026)
- Compliance certifications
- SOC 2 Type 1, HIPAA, GDPR, PIPEDA (Source, checked September 26, 2026)
- Legal entity
- Sync.com Inc. (Source, checked September 26, 2026)
- Headquarters
- Canada (Source, checked September 26, 2026)
- Founded
- 2011 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Phone (Source, checked September 26, 2026)
- Pricing model
- Free, Budget
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- WikidataXinstagram.comfacebook.com
Pros and cons
Pros
- The claim that the provider cannot read stored files is a yes, so files stay private from the service.
- The long-term price of $3.50 sits under the €3.97 median for this group of brands.
- The no-logs audit is run by an independent third party, and a SOC 2 Type 1 certification is published.
- A money back window of 30 days softens the cost of a first paid term.
Cons
- The renewal price of $12 sits well above the $4 entry monthly price, so budget for the jump.
- The device limit of 5 is short of the 8 median across this group.
Who it suits
- Business users and small teams whose main need is private file sync.
- People starting on the free plan, which holds 5 of storage.
- Readers who put cost first, with a monthly entry of $4 and a long-term figure of $3.50.
Who should look elsewhere
- Anyone shopping for antivirus protection, where ESET Brasil covers 3 to 25 devices instead.
- Password vault buyers: Sinew Software Systems sells Enpass at $1.99 a month, a different job.
- Households already paying Apple Inc. for storage at $0.99 a month, who may gain little by switching.
Plans and renewals
The individual plan runs at $4 a month, and the long-term plan drops to $3.50 across the longest term of 12 months. Keep entry and renewal apart: the low figures cover the opening term, while the renewal price of $12 is what a later term on the same plan costs.
How Sync.com Inc. compares
9.0 vs 9.1
9.0 vs 8.8
9.0 vs 8.5
9.0 vs 9.5
9.0 vs 9.4
9.0 vs 9.1
9.0 vs 9.2
9.0 vs 9.4ESET Brasil covers 3 to 25 devices under home protection plans, which is device protection rather than a private storage vault.
9.0 vs 9.2
9.0 vs 8.8
9.0 vs 9.3
9.0 vs 9.0
9.0 vs 9.0
9.0 vs 9.4
Frequently asked questions
What does storage cost at the start and at renewal?+
The individual plan is $4 a month, and the long-term plan drops to $3.50 over a term of 12 months. Renewal is priced at $12, which is higher than the entry monthly figure, so the opening price is not the ongoing one.
Is there a free plan and how much room does it hold?+
Yes, a free plan exists, and it holds 5 of storage, close to the 5 median across the brands listed. The service is written for business users, so the paid plans are aimed at holding larger working sets of files.
How many devices can one account cover?+
The device limit is 5 devices, below the 8 median for this group of brands. A household or team with more phones and laptops will need a larger plan, or a second provider for the overflow.
Which platforms are supported?+
The service runs on Windows, macOS and iOS, so one subscription covers desktops, phones and a browser client. The web app means a machine without a native install can still reach stored files through any browser.
Can the provider read stored files?+
The claim that the service cannot read stored files is a yes. That guarantee comes with certifications covering SOC 2 Type 1, HIPAA and GDPR, and the product is written for business users who need the separation to hold.
Has the no-logs claim been audited?+
Yes. The no-logs audit rests on a SOC 2 Type 1 certification and a published report from an independent third party, and that published material carries no auditor name and no audit year.
Where is the company based and which law applies?+
The legal entity sits in Canada, and the terms set the jurisdiction to CA. The company lists Founders Thomas Savundra, Suhan Shan and Darius Antia as founders, has operated since 2011, and publishes support on email, help centre and phone.
How do you get help and can you change your mind?+
Support runs on email, help centre and phone, so email, a help centre and phone cover the main routes. A money back window of 30 days applies to a first paid term, which matters given the renewal price of $12.
Sources
- sync.com/about checked September 26, 2026
Backs: Founded, Headquarters, Owner
“Thomas Savundra, Suhan Shan and Darius Antia founded Sync in 2011”
- sync.com/free-cloud-storage checked September 26, 2026
Backs: Devices, Free storage, Pricing model, Platforms
“Sync up to 5 of your own devices”
- sync.com/pricing-individual checked September 26, 2026
Backs: Longest plan (months), Long-term plan price, Money-back period, Monthly price, Price per TB per year, Renewal price
“per month, billed annually”
- sync.com/pricing checked September 26, 2026
Backs: Audience, Compliance certifications, Support channels
“Teams 1TB For your small business or team”
- sync.com/secure-cloud-storage checked September 26, 2026
Backs: Zero-knowledge encryption
“Sync includes end-to-end encryption and zero-knowledge authentication features designed to help protect your data from unauthorized access in the cloud.”
- sync.com/soc-report checked September 26, 2026
Backs: No-logs audit
“Sync is SOC 2 certified, and a SOC 2 report can be made available on request. A SOC 3 report ... via https://trust.sync.com/”
- sync.com/terms checked September 26, 2026
Backs: Jurisdiction, Legal entity
“you and Sync agree that such claim, cause of action or dispute will be brought exclusively before the courts of the Province of Ontario, Canada”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Server countries.
Related by the facts
Sync.com Inc.
Business users who want private file storage with audit evidence and a low entry price.