IDrive Inc. review
Updated October 12, 2026 · ShieldCue Editorial Team
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Our verdict
IDrive Inc. cloud backup trades instant folder mirroring for dated history, snapshots and archiving across many devices in one account. It is an online backup service for individuals, teams and businesses that want point in time recovery when drives fail or ransomware strikes.
Key facts
- Best for
- Households and small teams backing up many devices together
- Monthly price
- $11.99 (Source, checked September 26, 2026)
- Renewal price
- $9.99 (Source, checked September 26, 2026)
- Jurisdiction
- US (Source, checked September 26, 2026)
- Platforms
- Windows, MacOS, Linux, iOS, Android (Source, checked September 26, 2026)
- Longest plan (months)
- 24 months (Source, checked September 26, 2026)
- Legal entity
- IDrive Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Business
- Pricing model
- Free
- Official website
- idrive.com
Encrypted storage
- Free storage
- 10 (Source, checked September 26, 2026)
- Price per TB per year
- $12 to $23.98 (Source, checked September 26, 2026)
- Zero-knowledge encryption
- Yes (Source, checked September 26, 2026)
- Jurisdiction
- US (Source, checked September 26, 2026)
- Compliance certifications
- SOC 2 Type 2, SSAE 18, ISO 27001, PCI-DSS (Source, checked September 26, 2026)
- Legal entity
- IDrive Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Pricing model
- Free
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- WikidataLinkedInXfacebook.com
Pros and cons
Pros
- Covers computers, phones, tablets, servers and attached units together
- Keeps file history plus dated views for restores after incidents
- Supports archiving where deleted computer files stay until removed by user
- Includes backup for productivity suites and direct NAS device support
Cons
- Focused on scheduled backup rather than instant folder sync across devices
- Recovery depends on an off site copy held over the internet
- Single login structure means all devices share the same management view
Who it suits
- Families with several computers and phones to protect
- Small businesses covering computers, servers and network storage
- Teams that need version history and dated restores
Who should look elsewhere
- People who only want folder mirroring across phones and laptops
- People who want local only copies without internet transfer
Core features
Core features center on one account for many sources, including computers, mobile devices, servers, external drives and network storage. History protection keeps earlier file versions and restore points for dated recovery. True archiving holds files after removal from a computer until manual deletion or cleanup. Add on coverage extends to office suites, business applications and hosted files, plus object storage for larger technical workloads and training data.
How IDrive Inc. compares
Where IDrive Inc. is available
- Available
- Canada, United Kingdom
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does IDrive sell?+
IDrive sells online backup that copies data from computers, phones, tablets, servers and attached storage to secure off site centers. A single login can cover many devices, which helps households, teams and businesses keep a second copy apart from local hardware.
How is cloud backup different from file sync?+
Sync mirrors the current state of a folder, so deletions or encrypted files spread quickly. Backup keeps file history and dated views, so you can return to an earlier point after damage or attack. IDrive follows the backup model with archiving and version history.
How does IDrive help after ransomware or accidental deletion?+
IDrive keeps previous versions of backed up files and offers snapshot views that show the account at a chosen moment. After an incident such as ransomware, you select a date before the harm and restore from that state. Archiving also keeps files after they leave a computer.
Which devices and services can it back up?+
IDrive works with desktop computers, laptops, mobile devices, servers, external drives and NAS units. It also supports common office suites and cloud business applications as add ons. All supported sources feed into a shared account.
Which platforms does IDrive Inc. support?+
IDrive Inc. supports Windows, MacOS, Linux, iOS, Android. (Source, checked September 26, 2026)
Which company operates IDrive Inc.?+
IDrive Inc. is operated by IDrive Inc.. (Source, checked September 26, 2026)
Where is IDrive Inc. based?+
IDrive Inc. is based in United States. (Source, checked September 26, 2026)
How can I contact IDrive Inc. support?+
IDrive Inc. offers support through Email, Chat, Phone, Help-centre. (Source, checked September 26, 2026)
Sources
- idrive.com/compliance-statement checked September 26, 2026
Backs: Compliance certifications
“IDrive® has proudly achieved SOC 2 Type 2 certification through a rigorous evaluation conducted by an independent third-party auditing firm.”
- idrive.com/online-backup-company checked September 26, 2026
Backs: Headquarters
“IDrive Inc., a privately held company based in Calabasas, California, is a leading provider of cloud storage, online backup solutions, and remote access services”
- idrive.com/pricing checked September 26, 2026
Backs: Audience, Free storage, Longest plan (months), Pricing model, Platforms, Monthly price, Price per TB per year, Renewal price, Support channels
“IDrive Business are for medium to large businesses”
- idrive.com/terms-and-conditions checked September 26, 2026
Backs: Jurisdiction, Legal entity, Zero-knowledge encryption
“THESE TERMS AND THE USE OF THE SERVICES AND SOFTWARE WILL BE GOVERNED BY CALIFORNIA LAW”
Compiled from 4 source pages, checked October 12, 2026. We did not open an account.
Not confirmed yet: Long-term plan price, Devices, Server countries, No-logs audit.