CrashPlan Group LLC review
Updated September 28, 2026 · ShieldCue Editorial Team · Facts checked September 26, 2026
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Our verdict
CrashPlan Group LLC suits businesses that want automatic off-site backup of work files across office desktops and laptops, and it is priced for smaller teams. It holds SOC 1, SOC 2 Type 2 and ISO/IEC 27001, entry pricing of $7.33 sits below the site median, and storage runs at $360 a year above it.
Key facts
- Best for
- Small businesses wanting automatic cloud backup of work files.
- Monthly price
- $7.33 (Source, checked September 26, 2026)
- Long-term plan price
- $6.58 (Source, checked September 26, 2026)
- Jurisdiction
- US (Source, checked September 26, 2026)
- Platforms
- Windows, Mac, Linux (Source, checked September 26, 2026)
- Owner
- Mill Point Capital (Source, checked September 26, 2026)
- Longest plan (months)
- 24 months (Source, checked September 26, 2026)
- Legal entity
- CrashPlan Group LLC (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2007 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre (Source, checked September 26, 2026)
- Audience
- Business
- Official website
- crashplan.com
Encrypted storage
- Price per TB per year
- $360 (Source, checked September 26, 2026)
- Zero-knowledge encryption
- No (Source, checked September 26, 2026)
- Jurisdiction
- US (Source, checked September 26, 2026)
- Compliance certifications
- SOC 1, SOC 2 Type 2, ISO/IEC 27001, STAR Level One (CSA) (Source, checked September 26, 2026)
- Legal entity
- CrashPlan Group LLC (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2007 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre (Source, checked September 26, 2026)
Apps and profiles
- Elsewhere
- WikidataLinkedInXyoutube.com
Pros and cons
Pros
- Aimed squarely at a business audience, with a commitment that runs up to 24 months
- A compliance record that includes SOC 1, SOC 2 Type 2 and ISO/IEC 27001, the paperwork a buyer is asked for
- Desktop coverage across Windows, Mac and Linux, so a mixed office install is handled in one place
- A named operator: CrashPlan Group LLC, based in the United States, under US jurisdiction and owned by Mill Point Capital
Cons
- Storage at $360 per terabyte per year runs above the site median of €82.87
- Support runs on email and help centre only
Who it suits
- Businesses that want work files copied off site on a schedule without managing their own copies
- Teams that need Windows, Mac and Linux coverage plus SOC 1, SOC 2 Type 2 and ISO/IEC 27001 for a supplier review
- Organisations comfortable with a provider that can read the backups it stores
Who should look elsewhere
- Apple Inc., if you already pay $0.99 a month for other privacy tools and need little more
- Sinew Software Systems, whose $1.99 entry price is lower for a lighter setup
- Anyone who needs end-to-end encryption, which this plan does not include
Audits, logging and jurisdiction
CrashPlan Group LLC operates under US jurisdiction, and the company is owned by Mill Point Capital. On encryption the answer is direct: end-to-end encryption is not offered, so the files it stores can be read by the provider rather than only by the customer. Ownership and jurisdiction are the details to weigh here, and neither of them changes who can open a backup. For a business buyer, the practical effect is that the provider sits inside the trust boundary.
How CrashPlan Group LLC compares
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Frequently asked questions
What does CrashPlan Group LLC cost to start and to renew?+
The monthly price is $7.33, which sits below the site median of €7.89. The long-term plan, offered for up to 24 months, runs $6.58 a month. Treat those as separate figures: the monthly rate sets the entry cost, and the long-term rate is what a renewal looks like once a commitment is in place.
What does a year of storage cost?+
Storage is billed at $360 per terabyte per year, above the site median of €82.87. It is the line that grows as archives accumulate, so a team holding a long history of files should model the running cost across a full year before settling on a plan.
Is this aimed at businesses or households?+
The audience is business, and the pricing is set out for smaller companies. It suits teams that want file backup handled on a schedule rather than keeping their own copies on shared drives, which is a different job from protecting traffic while browsing.
Which platforms does the backup cover?+
Desktop clients run on Windows, Mac and Linux. Coverage stops at the desktop, so phones and tablets are not part of the plan, which suits offices with fixed workstations rather than staff spread across mixed personal devices.
Can the company read the files it backs up?+
Yes. End-to-end encryption is not offered, so stored backups stay readable to the provider. Plans aimed at a business audience can still cover plenty of privacy needs, but this one does not shut the company out of the file contents itself.
What compliance certifications does the provider hold?+
The record includes SOC 1, SOC 2 Type 2 and ISO/IEC 27001. Those are the documents a procurement team asks for before approving a backup supplier, and they sit alongside the US jurisdiction the company answers under if a dispute ever needs settling.
Who owns the company and where is it based?+
The legal entity is CrashPlan Group LLC, headquartered in the United States and answering under US jurisdiction, and ownership sits with Mill Point Capital. No licences are listed for the brand, so the compliance certifications carry most of the assurance on record.
How do you get support?+
Support runs on email and help centre, which covers a help centre and email. A phone line and live chat are not part of that set, so teams that need a person on the line during an incident may find the route to an answer slower than they would like.
Sources
- en.wikipedia.org/wiki/Code42 checked September 26, 2026
Backs: Founded, Owner
“Code42 focused on the online storage element of the application, creating CrashPlan in 2007.”
- smb.crashplan.com/smb-pricing checked September 26, 2026
Backs: Long-term plan price, Longest plan (months), Platforms, Monthly price
“$6.58 User/Month ($158 billed every 2 yrs)”
- crashplan.com/en/pricing checked September 26, 2026
Backs: Support channels
“10,000+ devices: Contact partners@crashplan.com; Support: support.crashplan.com”
- crashplan.com/pricing checked September 26, 2026
Backs: Price per TB per year
“add-on storage at $90/year per 250 GB”
- crashplan.com/resources/security-privacy-and-compliance checked September 26, 2026
Backs: Compliance certifications
“CrashPlan holds current, up to date, accredited certifications in the form of the SOC 2 Type 2, the ISO/IEC 27001 Certification, and we are also Star Level One certrified.”
- crashplan.com/terms-conditions checked September 26, 2026
Backs: Audience, Headquarters, Jurisdiction, Legal entity, Zero-knowledge encryption
“The Offerings are designed to back up data used for business purposes.”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Devices, Server countries, No-logs audit.
Related by the facts
CrashPlan Group LLC
Small businesses wanting automatic cloud backup of work files.